General Policy

Welcome to our jewellery store. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms and Conditions. Our collections are crafted and curated with precision, and every product displayed represents the closest possible likeness to the actual piece. We reserve the right to modify these terms at any time without prior notice, and continued use of the website signifies acceptance of those changes.

Product Information & Pricing

All product descriptions, images, and prices are presented with utmost care and accuracy. However, minor variations in color, size, or craftsmanship may occur as most jewellery pieces are handcrafted. Prices are subject to change based on market fluctuations in metal and gemstone rates. Discounts, offers, or promotional codes are valid only for the period stated and cannot be combined unless explicitly mentioned.

Orders, Shipping & Returns

Once an order is placed, it undergoes a thorough quality check before dispatch. Shipping timelines may vary depending on the product type and location. Custom-made or personalized items are non-returnable. For standard items, returns are accepted within the specified return period if the piece is unused, in original packaging, and accompanied by proof of purchase. Refunds or replacements are processed once the item passes our inspection.

Liability & Ownership

All designs, photographs, and written content on our website are the intellectual property of the brand and may not be copied or reproduced without permission. We are not liable for delays caused by logistics, natural events, or incorrect customer information. Ownership of the product transfers to the buyer once payment is received in full and the shipment is confirmed delivered.